This article applies to the unifi cloud key which should be updated to the latest stable firmware controller version before troubleshooting further.
Unifi cloud key firmware update time.
Maintenance area about 1 5 hours ago from firmware version uck mtk7623 v0 4 3 57ea56e 160201 1614 to uck mtk7623 v0 5 9 6794855 161129 1409.
The software may be subject to automatic software updates as described further in section iii and you also hereby consent to such updates.
Click on manage cloud key on gen2 cloud keys or configure on gen1 cloud keys to configure your unifi cloud key s settings via the cloud key s management ui the image below is for a uck g2 plus each cloud key will have a different set of options.
Unifi dream machine pro.
The drive cage is tool less and supports drives up to 15mm tall.
The solution is to ssh into the cloud key and update the installed version of ubnt tools.
The direct url is the link you must copy for this method.
With the latest cloud key firmware release the unifi protect configuration will be automatically restored on the replacement hard drive however videos will not be migrated.
You can update it by typing.
Launch the unifi network controller.
Connect to the unifi cloud key via ssh.
How do i manually downgrade a cloud key from 4 8 5 to 4 7 6.
Install the controller by opening the unifi pkg file and following the setup steps.
The next pop up window will provide the firmware name now is a good moment to verify this is a firmware bin file if upgrading a uap or usw or a tar file if upgrading a usg but definitely not a software file exe pkg deb a download button and a direct url.
For best results we recommend using the second generation of cloud keys uck g2 and uck g2 plus which offers greater stability and performance over the unifi cloud key gen1.
The status has gone from downloading to.
If the user of the software is an agency department employee or other.
Currently i can t migate to a ck as my existing controller is 4 7 6 and the data backup loading ubiquiti community.
Dpkg l grep ubnt tools.
You will land on a warning page click on advanced and proceed to your ip unsafe.
Once this has been completed the firmware update installs as expected.
If you receive a message that says unifi pkg can t be opened because apple cannot check it for malicious software adjust your security settings.
If ubnt tools is anything other than 0 9 7 1 then you need to update it.
Featuring hybrid cloud technology the unifi cloud key securely runs a local instance of the unifi controller software and features cloud single sign on for remote access.
Hybrid cloud device management.
Unifi cloud key gen2.